COVID-19 Guidance and Resources for Health Care Providers and Institutions

The information on this page is intended primarily for primary health care providers to help inform and guide practice relating to COVID-19. Guidance specific to other health care providers and institutions are available in the Guidance and Resources section of the page.

 COVID-19 Vaccine Distribution Program

The COVID-19 Vaccine Distribution Program allows for administration of COVID-19 vaccine by primary care, hospital, and long-term care/retirement home settings. Delivering COVID-19 vaccines within various health care settings provides residents additional ways to access the COVID-19 vaccine as well as the opportunity to discuss any vaccine concerns with their healthcare provider.

Questions can be sent to COVIDVaccine.Deployment@mlhu.on.ca.

To join the COVID-19 Vaccine Distribution Program, please click on the appropriate link below to provide your contact information. We will follow up with next steps.

• Primary Care
• LTCH/RH/Hospital

COVID-19 Vaccine Information

Please visit the following websites for more information on the COVID-19 vaccine:

• COVID-19 Vaccines (Public Health Ontario)
• COVID-19 Vaccine Program (Ministry of Health)
• Coronavirus Disease (COVID-19) Vaccine Overview (Public Health Agency of Canada)
• Current COVID-19 Vaccine Statements (National Advisory Committee on Immunization)
• COVID-19 Resources (CANVax)

Please visit the following websites for details about Ontario's COVID-19 vaccine rollout:

• COVID-19 Drugs and Vaccines Information (Government of Canada)
• COVID-19 Vaccine (Middlesex-London Health Unit)

Who should be tested for COVID-19?

Visit the Government of Ontario’s website for the most up to date eligibility criteria for accessing COVID-19 testing and treatment.

Where to get tested for COVID-19?

Visit the Government of Ontario's website for a list of locations offering COVID-19 testing to asymptomatic individuals who meet testing criteria.

What swabs and other methods can be used for COVID-19 testing?

• See the Public Health Ontario (PHO) Laboratory website for the following information on:
• Specimen Collection and Handling
• Requisitions and Kit Ordering
• Test Frequency and Turnaround Time (TAT)
• Reporting
• Test Methods
• Labstracts
• Data and Analysis
• Related Testing Resources
• Primary care providers can order COVID-19 swabs from the Healthcare Materials Management Services (HMMS) website.

How do patients find their test results?

The province has an online portal for the public to get their COVID-19 test results.

If they cannot access test results through this site, they can contact the testing location, their doctor or health care provider.

Healthcare Provider's access for test results:

• Complete the online Practitioner Extract File Request form to access their patients' COVID-19 test results stored in the Ontario Laboratories Information System (OLIS). 
• You will require one of the following to view results:
• access to one of the provincial viewers (ClinicalConnect, ConnectingOntario, ClinicalViewer, eHealth Portal)
• an electronic medical record system (with OLIS to EMR), or
• Hospital Information System (with OLIS integration)

Alerts & eNewsletters

The Middlesex-London Health Unit sends time-sensitive COVID-19 and other public health information via Alerts to local healthcare providers on an “as needed” basis. Regularly scheduled eNewsletters further contain public health updates and information.

Sign up here!

View past alerts and eNewsletters here.

Webinars

The MLHU hosts briefing webinars for healthcare providers each month to every other week, depending on volume of updates. Webinars take place on Tuesdays from 12:00 p.m. to 12:30 p.m.

Sign up for the HCP eNewsletter to stay informed of upcoming webinar dates and topics.

There is an opportunity for Q&A with our Medical Officer of Health, Dr. Summers, at the end of each webinar. Please send your questions before the webinars to healthcareproviders@mlhu.on.ca.

Past webinars can be viewed here.

Guidance Resources