Access to Your Health Record
You have the right to see and get a copy of the information in your health record, unless the law restricts access. Depending on the amount of information you ask for, or the steps that MLHU needs to take to provide the information, the law allows MLHU to charge you a fee. MLHU may waive this fee, depending on the circumstances.
To ask to see, or get a copy of, information in your health record, contact MLHU’s Privacy Officer.
Correction of Your Health Record
If you believe that information in your health record is not right or complete, you have the right to ask to have it corrected.
To ask for correction of information in your health record, contact MLHU’s Privacy Officer.
Freedom of Information Requests
MLHU is committed to openness, transparency and accountability and routinely provides information to the public. If you wish to request access to general records of MLHU that are not already publicly available, or you wish to request access to, or correction of, personal information about yourself that is held by MLHU, you can make this request in writing to MLHU’s Privacy Officer. The law requires that MLHU charge a $5 fee for Freedom of Information access and correction requests, which must be submitted along with your request form. Additional fees may apply to access requests, as dictated by legislation.
Who to Contact at the Middlesex-London Health Unit Regarding Privacy and Access to Information
For more information about MLHU’s privacy practices, to report a concern, or to request access to or correction of a record, please contact:
Middlesex-London Health Unit
50 King Street, London, Ontario N6A 5L7
(519) 663-5317, ext. 2437
Information and Privacy Commissioner of Ontario
You also have the right to make a complaint to the Information and Privacy Commissioner of Ontario if you believe your privacy rights have not been properly handled. For more information about how to make a complaint, please see the Information and Privacy Commissioner’s website at www.ipc.on.ca, or you may write to them at:
Information and Privacy Commissioner/Ontario
2 Bloor Street East
Toronto, Ontario M4W 1A8
Web Privacy Statement
When you visit MLHU’s website, you do so anonymously. If you make an enquiry to healthunit.com, we will ask you to give your name and contact information for the purpose of responding to your enquiry. Only those who "need to know" will have access to the personal information provided.
healthunit.com is a secure site – encryption technology protects your personal information during information transmission.