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Middlesex-London Health Unit

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The iHEAL Program: Safety, Health and Hope

Safety First
iHEAL is not a crisis service. If you're in immediate danger or in urgent need of help,

please call: 911

 

Other Local Supports Include:

Assaulted Women’s Helpline: 1-866-863-0511
ANOVA 24 hour crisis and support line: 519-642-3000 or 1-800-265-1576

London Abused Women's Centre: 519-432-2204
Women’s Rural Resource Centre (Strathroy): 1-800-265-5390

 

Are you a woman who has experienced violence from an intimate partner?

Abuse can take a toll on your health, safety and well-being, often for a long time.

iHEAL is a free program for women who have experienced abuse from a current or ex-partner. It helps women manage common issues they face and improve their health, safety and lives.

iHEAL is for women from all backgrounds who have experienced any type of abuse (physical, emotional, sexual, financial).

Backed by more than 20 years of research, over 95% of women who have completed iHEAL recommend the program to other women.

 
 

If you are concerned about someone monitoring your device history; learn how to take steps to protect your online privacy at Tech Safety Canada.

Click here to hide your screen

How to delete your search history

 

Experiencing Violence? Find Information and Resources Online. 

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Want to Join or Learn More?

You can safely and privately contact the Middlesex London Health Unit about the iHEAL program:

  • Fill out this contact form to let us know how we can safely contact you (e.g. by phone, text, email or in another way).
  • Call the Middlesex London Health Unit at 519-663-5317 and ask to speak to a nurse about the iHEAL program. The Health unit is open Monday to Friday 8:30am-4:30pm.
  • If you decide you want to enroll in iHEAL you will be contacted by a nurse and put on a waitlist. The wait time is approximately 1-2 months for service.

Your contact information will be securely sent to an iHEAL nurse who will contact you in 1-2 weeks to answer your questions and provide more information to help you decide if the iHEAL program is right for you.

We will only contact you with your permission, in a way that you tell us is safe.


For Community Agencies and Professionals

iHEAL is always voluntary. Women can enroll on their own or be referred by community agencies and health care professionals with the woman’s consent.

The iHEAL program does not replace the support you provide. We hope to strengthen supports for women through these important partnerships.
For more information about the iHEAL program: Contact us at 519-663-5317, Ask to Speak to a Nurse about the iHEAL program. 

Please Note: we are currently accepting referrals to be put on a waitlist. The approximate wait time for service is 1-2 months.


What Women Have Said About iHEAL:

“You’ll be able to manage your daily life better again. It gives you the tools that you used to have, but you lost over time and then it builds you up again. Like, ‘I can to this, ‘I’m ok.’ [iHEAL Participant]

“It was definitely life-changing. I would not be in the same place I am in life without it. It’s thoughtful and intentional and very much tailored to what you need…. it helped me find my voice and put words to my situation” [iHEAL Participant]

I wasn’t expecting to get what I got out of this program … The nurse helped me find my backbone. I felt she gave me a bit of confidence back… she made me feel human again [iHEAL Participant]


How Does iHEAL Work?

  • A Registered Nurse meets with you weekly or every other week for about 6 months.
  • Meetings are in a safe place where you feel comfortable.
  • You choose what to focus on- improving your health, safety, relationships, connections, personal growth, or access to basic resources.
  • Your iHEAL nurse will help you with what is most important to you.
  • If you like, the nurse will help you access other resources too.
  • There is no cost to you.

 
Date of creation: September 8, 2021
Last modified on: July 21, 2025