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Middlesex-London Health Unit

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Telephone Support for Families

Call the Middlesex-London Health Unit at 519-663-5317 to speak with a Public Health Nurse, Monday to Friday from 8:30 a.m. to 4:30 p.m.


If you have questions or concerns about parenting, or caring for your infant or child, help is here when you need it!


  • Coping as a new parent
  • Physical recovery after birth
  • Prenatal questions
  • Postpartum depression/anxiety


  • Breastfeeding
  • Nutrition
  • Sleep
  • Crying
  • Illness
  • Early child development


  • Car seat safety
  • Child safety
  • Sleep
  • Positive parenting
  • Community supports
Mother holding crying baby


Baby-Friendly Initiative

Telephone questions after regular business hours

Call Telehealth Ontario to speak with a Registered Nurse at 1-866-797-0000; or TTY: 1-866-797-0007.

  • Free, confidential service you can call to get health advice or information
  • 24 hours a day, 7 days a week
  • Available in English or French

Questions and answers about the collection of your personal information

Q: Why does the Health Unit ask for your personal information?
A: The Health Unit's Early Years Team asks for your personal information in order to better understand your questions or concerns and help answer questions about you and your child. We also may need to contact you about your care at a later date.

Q: What personal information does the Health Unit collect?
A: You will be asked to provide your name, address, and contact information. You will also be asked questions about you and your baby's physical and mental health.

Q: How does the Health Unit use the personal information it collects?
A: The Health Unit uses this information to provide Early Years services to you and your child including the Healthy Start Infant Drop-ins, Breastfeeding Home Visits and telephone support. Answers are recorded on an electronic client record. Your information is kept secure and confidential.

If you have additional questions about the collection of your personal information or how the Health Unit keeps your information private, please call 519-663-5317 and ask to speak to the Early Years Team Manager from the Middlesex-London Health Unit.

Date of creation: January 1, 2011
Last modified on: January 6, 2021