Vaccine Storage and Handling

Cold chain refers to all of the materials, equipment, and procedures used to maintain vaccines in the required temperature range from the time of manufacture until administered. For most vaccines, the required temperature range is between +2^oC and +8^oC. 

New Providers, Relocating, or Updating a Vaccine Refrigerator

Are you a new healthcare provider, organization or agency considering administering publicly funded vaccines? 

Are you relocating your practice and need to move your vaccine refrigerator? 

Do you need to transfer vaccine from an existing vaccine refrigerator to a new one? 

Read through this information and call the Health Unit (519-663-5317) to speak with a Public Health Nurse on the Vaccine Preventable Disease Team for support. 

Cold Chain Inspections

Public health units in Ontario are required to perform annual inspections of all premises that store publicly funded vaccines. 

What can you expect during your inspection?

During your inspection, a public health nurse from the Health Unit's Vaccine Preventable Disease Team will visit your office to:

• ensure the proper management of vaccines,
• review contingency planning,
• provide education and resources, and
• answer any questions your staff may have.

Vaccine Refrigerators and Organization

Healthcare providers storing publicly funded vaccines are required to have a dedicated refrigerator used for the storage of vaccines only.

Types of refrigerators

The chart below provides a comparison of the types of refrigerators and some general guidelines.

Organizing the refrigerator

Maintaining a well-organized vaccine refrigerator plays an important role in:

• preserving vaccine integrity (e.g. allowing ample air circulation, protecting vaccine from light),
• keeping temperatures within the recommended range (e.g. minimizes how long the refrigerator door is open), and
• preventing errors (e.g. administering an expired or wrong vaccine).

Temperature Monitoring

Each vaccine refrigerator and insulated cooler used for vaccine storage and transport must have its own temperature monitoring device such as a thermometer and/or data logger.

Temperature Monitoring Devices

Maximum-Minimum Thermometers

Data Loggers

Maximum-Minimum Thermometers

Maximum-minimum thermometers provide 3 readings:

1. Current temperature; 
2. Maximum temperature reached since the thermometer was last reset; and
3. Minimum temperature since the thermometer was last reset. 

Maximum-minimum thermometers must include the following features to be used for vaccine monitoring:

• Be capable of reading in and out temperatures (in/out thermometer)
• Measure temperatures in increments of 0.1^oC
• Be able to reset/clear the maximum and minimum readings 

Healthcare providers can request a maximum-minimum thermometer at no cost from the Health Unit when ordering publicly funded vaccine. Alternatively, providers can source and purchase their own thermometers with enhanced features (e.g. with a larger display).

Guidance for setting up a maximum-minimum thermometer

• The thermometer probe should be:
• Placed inside an empty vaccine box (labelled "PROBE")
• Positioned on the middle shelf of the refrigerator
• Secured in place (i.e. with tape) to prevent from moving 
• The display screen should be positioned outside of the refrigerator next to the temperature log book
• Replace batteries every 6 months 

Steps for reading and recording refrigerator temperatures using a maximum-minimum:

1. Write the DATE AND TIME in the vaccine temperature log book.
2. Looking at the "OUT" temperatures on the thermometer displays, record the current, minimum, and maximum temperatures in the log book. 
3. Sign your initials beneath the recording in the log book.
4. Clear/reset the thermometer history.

Call the Health Unit (519-663-5317) as soon as possible if any of the temperature recordings are outside of the recommended +2⁰C to +8⁰C range.

Data Loggers

Data loggers are continuous temperature recording devices, which offer a historical record of refrigerator temperatures. This is particularly helpful for identifying duration if vaccine is exposed to temperatures outside of the recommended range (e.g. during a power outage).

Vaccine refrigerator temperatures must still be checked and recorded twice daily when using a data logger.

• Maximum-minimum thermometers may be used in combination with data loggers for ease of monitoring and recording.
• Temperature readings from a data logger usually require computer download. Temperatures should be printed out weekly and retained for 1 year, or until your annual inspection by the Health Unit.

Vaccine Transport and Temporary Storage

Cold chain must be maintained at all times, including during transportation and temporary storage. 

Steps for preparing and packing an insulated cooler
An insulated cooler must be "conditioned" BEFORE it can be packed with vaccines. Conditioning involves ensuring the temperature inside the cooler is within the recommended range of 2oC and 8oC.
Step 1 Line the bottom of the cooler with 3 icepacks.
Step 2 If using a flexible refrigerated blanket, ensure it is pre-conditioned in the fridge (2⁰C to 8⁰C). Lay the flexible refrigerated blanket on top of the icepacks and then add a layer of bubble wrap. If not using a flexible refrigerated blanket, place 2 or 3 layers of bubble wrap on top of the icepacks. Vaccines should never be in direct contact with ice or gel packs.
Step 3 Place the probe of the maximum-minimum thermometer on top of the bubble wrap in the centre of the cooler where the vaccine package will be held.
Step 4 Lay another layer of bubble wrap followed by a pre-conditioned refrigerated blanket on top of the probe. If not using a refrigerated blanket, add 2 or 3 layers of bubble wrap and an additional ice or gel pack on top. Place more bubble wrap on top if necessary to fill any additional space.
Step 5 Close the cooler lid for approximately 20 to 30 minutes and monitor until the current temperature is stable between 2oC and 8oC. Outdoor temperatures and length of time for transport/temporary storage may affect the cooler temperatures - adjust accordingly. Vaccine can now be placed underneath the flexible refrigerated blanket and bubble wrap inside the cooler where the probe is located.
Step 6 Close the cooler lid and clear/reset the maximum-minimum thermometer history.  Vaccine can now be transported or stored in the insulated container while monitoring temperatures.  Vaccine should not be transported in the trunk of a vehicle due to risk of extreme temperatures. Icepacks may need to be replaced if being stored for longer than 2 hours.

Temperatures of the insulated cooler should be recorded:

• when the vaccine is first packed inside the cooler,
• at least once each hour or each time the cooler is opened, whichever is more often, and
• before the vaccine is removed at the destination or being returned to the vaccine refrigerator after temporary storage.

If temperatures are not maintained between 2^oC and 8^oC, call the Health Unit (519-663-5317) as soon as possible and mark vaccines as DO NOT USE until it can be determined if they are suitable for administration. 

Vaccine orders will not be released to couriers or office staff who do not bring appropriate packing materials and a conditioned insulated cooler to the Health Unit upon pick-up.

COVID-19 Vaccine Specifications

While there are some similarities, the storage and handling of COVID-19 vaccines requires some modifications. 

COVID-19 vaccines are very fragile.

• Pfizer BioNTech Comirnaty and Moderna Spikevax COVID-19 vaccines contain mRNA surrounded by a lipid bilayer.
• This lipid bilayer is very fragile and can rupture easily with improper handling leading to wasted/ineffective vaccine. 
• Take caution to ensure vials and syringes are not dropped.
• During transport:
• Label your insulated cooler as "Fragile: Handle with Care, Do Not Drop."
• Secure vials in an upright position with extra bubble wrap.
• Secure the cooler when travelling in a vehicle.

The recommended storage temperature and temperature recording guidelines for THAWED COVID-19 vaccines are the same as those listed above for other publicly funded vaccines. 

• Note: It is recommended that the diluent for Pfizer-BioNTech Comirnaty COVID-19 vaccine be stored between +20^oC and +25^oC (do not refrigerate).

See the Ministry of Health's COVID-19 Vaccine Storage and Handling resource document for additional guidance.

Publicly Funded Vaccines - Orders and Returns

The Health Unit provides publicly funded vaccines to healthcare providers, organizations and agencies who have been pre-approved and inspected.

Publicly funded vaccines that have expired or need to be wasted must be returned to the Health Unit for proper disposal. 

Instructions on applying for ordering and for returning vaccines can be found here. 

Cold Chain Incidents

A cold chain incident occurs when vaccine is exposed to temperatures outside the recommended range of 2^oC to 8^oC.

Troubleshooting when vaccine refrigerator temperatures are outside of the recommended range:

• Is the temperature monitoring device is working?
• is the probe correctly placed? 
• does the device need new batteries?
• are the OUT temperatures being read on the maximum-minimum thermometer? 
• Is the refrigerator is plugged in?
• Has the temperature of the room changed dramatically?
• Is the refrigerator door closed/was it left opened? Is the door sealing properly?
• Is anything blocking the air flow of the refrigerator? 
• If unable to determine the cause, sites may need to contact a technician to preform maintenance or repairs.  

Contingency Planning

Healthcare providers, organizations and agencies should develop a contingency plan in the event of a vaccine refrigerator malfunction or power outage. Contingency plans may include:

• making arrangements in advance with an alternate storage site (e.g. another office/pharmacy)
• using insulated containers and packing materials
• in the event of an outage where power is expected to be restored within several hours - add ice packs to the refrigerator and keep the door closed

Temperatures should be monitored and recorded while your contingency plan is in effect. Call the Health Unit (519-663-5317) as soon as possible if the vaccine is exposed to temperatures outside of the recommended range.