Access COVID-19 Test Results
If you have been tested for COVID-19, you can check your lab results online through the Ministry of Health Portal.
Before reviewing your results, please review the following information:
Your result is NEGATIVE, and you:
|Had an exposure to COVID-19 and are unvaccinated||
Self-isolate for 10 days from your last exposure, regardless of test result.
|Had an exposure to COVID-19 and are fully vaccinated||
Not required to self-isolate but should report any close contacts to your employer and follow any restrictions from work as specified by your manager and/or Occupational Health department
|Have travelled outside of Canada in the last 14 days and are unvaccinated||
Self-isolate for 14 days after your return to Canada, regardless of test result.
*If you are exempt from federal quarantine requirements (for example, if you are fully vaccinated and have met specific criteria), this self-isolation period is not required.
Have not had an exposure to COVID-19 AND are ill
|Self-isolate until your symptoms have improved for 24 hours.|
Have not had an exposure to COVID-19 AND are well
|Continue physical distancing. If you develop symptoms self-isolate right away.|
Your result is POSITIVE, and you:
Self-isolate for 10 days following the day your symptoms started. The Health Unit will provide further instructions.
|Do not have symptoms||
Self-isolate for 10 days following the day you were tested. The Health Unit will provide further instructions.
If you tested positive for COVID-19 and have not been contacted by public health, please call the Middlesex-London Health Unit at 519-663-5317.
For further details, review Public Health Ontario's You were tested for COVID-19: What you should know (PDF).
Further instructions for how to self-isolate or quarantine can be found here.
Frequently Asked Questions
How do I get the results from my COVID-19 test?
If you were tested at London's COVID-19 Carling Heights Assessment Centre, your specimen is sent to the lab at London Health Sciences Centre for processing and analysis. Once the result is available it is posted on the Ministry of Health's online portal. MLHU only receives copies of positive test results. Negative test results can take up to 4 days to be reported and they are first reported on the Ministry of Health's portal. MLHU cannot guarantee when your results will be available.
What should I do if my results are not available on the Ministry of Health's portal?
Results can take up to 4 days to be posted on the portal.
If you are unable to access your results on the portal after 4 days AND you were tested at London's COVID-19 Carling Heights Assessment Centre you may contact MLHU at 519-663-5317 Monday to Friday between 8:30 a.m. and 4:30 p.m..
If you were NOT tested at the Carling Heights Assessment Centre please DO NOT call MLHU as we will NOT have your results. You must contact the location where you were tested.
If you do not have a valid Ontario Health Card and/or do not have access to the internet AND you were tested at the Carling Heights Assessment Centre you may contact MLHU at 519-663-5317 Monday to Friday between 8:30a.m. and 4:30 p.m. for your test results once 4 days have passed since your test.
How do I get a copy of my test results?
Copies of results must be requested. To request a copy, call MLHU at 519-663-5317 Monday to Friday, 8:30 a.m. to 4:30 p.m.. There is no guarantee that MLHU will be able to send your result by a certain date. Please make other arrangements with the person/agency needing a paper copy. Verbal results will be provided if available.
Last modified on: September 28, 2021